Privacy and Cookies

Disclaimer and privacy statement

(a) Website Disclaimer
By using this website you agree to these Terms.
The following words have the following meanings:
“Terms” means these terms and conditions;
“Us/Our” means (“The Company”);
“You” means the user of the website.

Copyright Trademark and site content
You acknowledge and accept that all copyright, trademarks and all other intellectual property rights in all material or content provided as part of the website belong to us. You may download material from this site for your own use only. No right, title or interest in any downloaded materials is transferred to you by such downloading.

Any other use of the material and content of the website is strictly prohibited and you agree not to copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material except with our written consent.

Our Liability to you
While we will use all reasonable endeavours to ensure the accuracy of any information placed on the website, we make no representations or give any warranties of any kind with respect to this site or its contents and we disclaim all representations, except where fraudulently made, and warranties. In addition we make no representations or warranties about the accuracy or the information contained on this website. These disclaimers do not attempt to disclaim liability for matters that cannot be excluded under any applicable English law.

We make no warranty that the website will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy or reliability of the materials. We will not be liable to you for any loss of content or material uploaded or transmitted through the website.

Neither we, nor any of our directors, agents or employees will be liable for damages arising out of or in connection with your use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including, without limitation, compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss or damage to property and claims of third parties. We do not exclude any liability for death or personal injury resulting from our negligence or that of our directors, agents or employees.

This website is designed to provide you with general information on products or services.

In using this website, we require that you abide by these Terms. If you fail to abide by them, and this failure causes us to suffer a claim, action, liability, or loss because of your failure to abide by these Terms, you agree to indemnify us, on demand, for all costs and expenses, including legal fees, which arise out of your failure to abide by these Terms.

Our Rights
We reserve the right at any time to modify or withdraw, temporarily or permanently, the website or any part of it without notice to you and we will not be liable to you in any way for any modification or withdrawal of the website. We also reserve the right to modify these Terms without reference to you.
We reserve the right at any time to refuse to process a transaction for any reason. We will not be liable to you or any third party by reason of our failing to process a transaction.

Third Party Links
In the event that there are third party links to other websites for your convenience, you acknowledge and agree that we are not responsible for the availability or functionality of such external sites. We do not endorse the content of any external sites and are not responsible or liable, directly or indirectly, for any loss however caused to you by your use of any external site.

We shall not be liable to you where performance of any of our obligations to you is prevented, frustrated or impeded by any circumstance or cause beyond our control.

If any part of these Terms is found to be unenforceable as a matter of law, all other parts of these Terms shall not be affected and shall remain in force.
These Terms shall be governed by and construed in accordance with English law and the English courts shall have jurisdiction over any disputes between us.

(b) Privacy Statement
We are committed to respecting your privacy in accordance with the Data Protection Act 1998 (the “Act”). As required by the Act, we are registered on the Data Protection Register (registration number Z9009753). By using this website you consent to our processing information about you in accordance with this policy.

This website is intended to help you to select products and services to meet your individual needs, to obtain further information about them, and to purchase them.

We may use the information you give us to:

  • contact you from time to time by post, fax, e-mail or telephone to bring to your attention additional products or services, which we believe may be of interest to you. These may be our own products and services or someone else’s
  • assess your suitability for credit, which may include:
  • undertaking searches against public registers of individuals, companies, businesses or public bodies anywhere in the world, or disclosing the information to private agencies that hold, collate and/or analyse the data held on such registers
  • the disclosure of the information to credit reference agencies
  • process, fulfil and deliver your purchases, which may include the disclosure of the information to businesses who help us do this, such as delivery companies and third party payment providers
  • deal with any disputes that may arise in respect of your purchases, which may include the disclosure of the information to our legal advisors or debt collection agents
  • improve our services.

Except as set out above, or in connection with a sale of any part of our business, we will not part with any of your information to anyone else.
We may monitor your use of this website for the same purposes. In doing so, we may place a small amount of text (a ‘cookie’) on your computer. We will not use the cookie for any other purpose, but if you do not want cookies on your computer, please consult the user guide for your browser.

The Use of ​Cookies

We want to make our website as useful and reliable as possible. In order to make our website a better experience and to provide some of the services we provide we use small files, called cookies, to store small amounts of information on your device (e.g. PC, tablet or smart phone). They cannot be used to identify you personally.

This information is used to improve services for you through, for example:

  • Recognising that you may have set preferences on a previous visit so we can display content appropriate to you
  • Measuring how people are using the website so we can improve how we present our content to you

If you do not wish these cookies to be tracked you can disable them in your browser, but this may negatively effect your experience on the site.

There are two types of cookie you may encounter when using our website:

First party cookies: these are our own cookies, controlled by us and used to provide information about usage of our site.

Third party cookies: these are cookies found in other companies’ internet tools which we are using to enhance our site, for example Facebook or Twitter have their own cookies, which are controlled by them.

First Par​ty Cookies

Name Purpose
exp_last_activity Allows us to remember the last time you interacted with the site within the current visit.
exp_tracker Allows us to remember the last 5 pages you viewed.

Third Party​ Cookies

Name Purpose
Cookies with names prefixed by ‘__utm’ Stores information used by Google Analytics to track user activity on the site.

You have the right, at any time, to contact us and ask for a copy of the personal data that we hold about you. You may be charged a fee for this.

We will respect your wishes if you ask us not to use your personal data for direct marketing purposes.

‘Personal data’ has the same meaning here as in the Data Protection Act.